- One central view with all prospect or customer information, including:-
- Cars
- Complete contacts history
- Car interest
- All documents
- Test drives
- Car sales offers
- Previously owned cars
- A Diary that systematically manages contacts and opportunities with prospects and customers
- A link to MS Office Word or Outlook (Express) for any written communication to prospects, or to Excel for any reporting, data extraction and analysis
- Campaigns
- Automatic contact generation with "chaining and triggering"
- Chaining: a type of contact result leads to a new contact
- Triggering: filling in a value, like a date, leads to new contacts
- Tasks - salesperson decides when to take specific actions
- Car configurator and offer module, including profit pre-calculation, incentives management, links to second-hand car price calculation, etc.
- Document archiving system on customer or car
- Test drive support
- Car Services schedules to forecast customer visits
- Multi-country/make/site/company
- Business Intelligence - Data Mining, Management Reports
- Available in ASP over the Internet or on a Client/server platform
- Integrated with your DMS
- Interface with other applications by using
- ASCII import/export - data cleansing tool
- Agents (asynchronous, ASCII based, with processing logic)
- Web services interface (http/XML, synchronous with processing logic)
- All include mapping facilities
