In the past many organisations have run their voice and data traffic on separate networks. As business communication needs develop, we are finding that it is increasingly complex and time consuming to maintain, upgrade and manage multiple networks. Separate networks also tend to rely on separate vendors and service providers, which is neither cost nor time effective.
IP Telephony eliminates these problems by enabling the convergence of all modes of business communication on to a single, common infrastructure, creating a more manageable, productive and cost-effective solution. It also facilitates business process change by enabling other functions such as user mobility, unified messaging, video conferencing and voice mail.
ADP is uniquely positioned as the business application author, to integrate telephony into core business applications and deliver a range of benefits including; customer recognition, screen POP and call scripting. We also specialise in tailoring converged networks and IP Telephony solutions.
