As our technology dependence increases it is best practice to implement effective methods of managing a range of applications and servers, to maximise uptime and reduce the cost of support.
ADP Server Monitoring provides access to a cost effective means of monitoring the performance and availability of critical systems, providing you with an early warning system for potentially harmful hardware and software related issues.
The key features of the service include:
- Monitoring of key hardware and software components allows alerting and self healing actions to maximise uptime and reduce support costs
- System capacity and performance monitoring against pre-defined thresholds to capture trend data
- Hardware and software inventory provides real-time configuration data associated with the supported systems to aid quick and efficient problem solving
When monitoring your systems, ADP use agent based software tools to continuously assess and report on system 'health'.
Availability Management : Track, alert, analyse and report on system availability using network friendly 'keep alive' technologies
Asset Management: Provide real-time hardware and software configuration data for all monitored devices.
Capacity and Performance Management : Track, alert, analyse and report on capacity and system performance including CPU, hard disk, memory utilisation and network adapter performance.
Continuity Management : Automatically produce exception reports on the status of backups.
Service Level Management : Provide trend and SLA adherence information - enabling proactive decision making and improved performance
Application Management : Identify the critical system processes and services to monitor, establish the appropriate thresholds and either fix the problem or escalate it to the appropriate resource automatically. Application monitors can be applied to a range of Windows operating system processes and services -
- IIS [Website]
- Print spooler
- Terminal Services
- Citrix
- E-mail services
Database Management : Ensure that the availability and performance of underlying infrastructure supporting business critical databases are monitored.
Web Management : Deliver high availability and high performance by ensuring system performance and availability of Web servers is optimised.
