Autoline Workshop Management has been designed to optimise workshop capacity by simplifying how the technicians, skills, repair and service types and loan vehicle resources are allocated.
The system provides real-time visibility and control of all repair activities. Close monitoring of workshop activity can have a positive effect on both revenue generated and profitability.
Maximising workshop capacity
- Autoline uses pre-defined shift patterns, teams, skills and efficiencies to accurately calculate workshop capacity.
- Servicing and repair work can be booked in quickly - with or without a loan vehicle.
- The booking-in process automatically allocates repairs to the most appropriate technicians. This ensures maximum utilisation of available workshop hours.
- Autoline provides a holiday planner to view, add or alter absences. Workshop capacity is automatically reduced when technicians have absences booked.
Effective control of technician's time
- Technicians can use a touch screen, keyboard or PDA to record activity.
- The system can provide for 24-hour operations.
- Workshop controllers have real time visibility of all workshop activity, repair order progress and unused capacity.
- Non arrivals or delayed repairs are colour-coded for easy identification.
- Customers can be advised of repair progress or completion via text message.
Increasing workshop performance
- Autoline provides real time management information for workshop controllers via a visual reporting tool.
- Workshop Management reports focus on the day-to-day control of technician productivity with a detailed breakdown of attended and charged-out time, idle time, absences and holidays.
- Key performance indicator reports provide graphical illustrations of utilisation,
