ADP meets the IT requirements of the retail automotive industry with Autoline, a fully-integrated and fully proven Dealer Management System.

A comprehensive package of business IT services from ADP, are designed to support Autoline customers with limited or without expert IT support function or who just may prefer to focus their responsibilities entirely upon the business.

The service portfolio is designed, deployed, integrated and managed by ADP and by providing long-term advice regarding IT issues, ADP offers solutions designed to increase work productivity and give effective integration with Autoline software.

The full list of our services can be explored via the graphic of the left

Featured Solutions

Not only saving you money but by making printing easier to mange, ADP reveal two new printing solutions that will allow you to stay in control of your printing requirements.

Print Manager - new options for easier deployment and support

The Print Manager software (formerly KPrint) produces high quality laser printed forms and is now utilised by 30,000 users. To coincide with its re-branding, ADP has introduced two new alternative deployment options for Print Manager:

Print Manager - Appliance
This option is located on the customer’s site and is based on a fixed monthly rental per unit with a licence/support fee per user. It means a minimal capital outlay for the customer.

Print Manager - Hosted
The Hosted option allows multiple ‘virtual’ servers to run on a single hardware platform delivered and supported from an ADP data centre.

Both options include a pro-active monitoring service which ensures minimum downtime and swift fault resolution.

Print Plan – forward thinking printing

Print Plan, is a new comprehensive solution where the entire cost of printing is built into a single rental package. Charges are based on a pre-determined number of printed pages per month - similar to the inclusive minute deals available for mobile phones.

Print Plan comprises:
- Printers - including EC standard disposal at end of plan
- Delivery and installation
- Helpdesk support and hardware maintenance
- Toner consumables*

Print Plan, which uses the latest Lexmark printers, is a simple cost-effective solution offering significant savings with no capital outlay. Print Plan includes monthly reports delivered by email or extranet, showing print volume information and average percentage of toner consumed per page.

‘Pay for what you print with a single budgeted payment’

*Print Plan includes toner for mono equipment. If colour printers are installed, consumables are supplied on a ‘just in time’ basis at discounted rates.

Summary

With these new printing solutions from ADP and the innovative, yet simple rental options now available, you will receive a flexible and cost-effective solution that comes complete with delivery, installation and maintenance service by qualified engineers – all with no capital outlay.

In addition to comprehensive printing solutions, ADP stock a wide range of consumable items, from standard stock stationery, toners, storage media and office accessories to personalised bespoke forms designed and printed to meet specific needs.

Latest News

Call Attendant – ADP’s telephony offering keeps on growing

Introducing Call Attendant for HostedIPT/EnterpriseIPT

With the launch of our latest telephony application, Call Attendant, ADP can offer customers significant opportunities to increase efficiency, reduce costs and improve customer service levels.

Acting as a virtual receptionist, Call Attendant routes telephone calls to staff members based on extension number, department, time of day, and other advanced features that allow even the smallest of dealerships to portray a professional image. By automatically routing a call based on the caller’s choices, they can be automatically connected to the most appropriate person and have their call dealt with as quickly as possible.

Not only does Call Attendant improve service levels through fast and efficient call handling, it can also provide a caller with information on your business or the latest promotion while they are holding for someone to speak to.

By taking advantage of the technology that allows business application software and telephone systems to work together, a more professional approach can be portrayed to all callers. Call Attendant can be easily configured for any dealership, with pricing starting from as little as £20 per month.

Call Attendant is compatible with ADP’s two Cisco based IP telephony solutions, HostedIPT and EnterpriseIPT. HostedIPT is a fully managed IP telephony solution hosted from ADP’s data centres. EnterpriseIPT offers an alternative with infrastructure owned and hosted by the customer.

Click here to find out more

Trident Garages – No more thinking about printing

Trident Garages has recently contracted for a complete Printing Solution, including both Print Manager (formerly KPrint) and Print Plan within their two site Honda dealership in Surrey.

Having used Autoline for many years along side Print Manager, Trident
replaced the need for pre-printed stationery. This solution not only represented an excellent investment that paid for itself in a relatively short space of time but offered printing continuity within the dealership.

However, with a range of printers, varying degrees of reliability and different consumables to maintain, Chris Roberts, finance director felt that Print Plan resolved his day-to-day printing problem. With more visibility of printing activity and associated costs, Print Plan makes it possible to pay for what you print with a simple budgeted payment.

Trident, have a comprehensive fully managed service from ADP, enabling them to use their time more effectively in running the business and not think about printing.

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